License, Trademark, Copyright, and Patent Notices
The Freeze-Framer® system, including hardware, software and documentation is furnished under license and may only be used or copied
in accordance with the terms of such license. The information in the documentation is furnished for informational use only, is subject to
change without notice, and should not be construed as a commitment by Quantum Intech, Inc. (QI).
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of QI.
Please remember that existing artwork or images may be protected under copyright law. The unauthorized incorporation of such artwork or
images could be a violation of rights of the author(s). Please be sure to obtain any permission required from such authors.
Freeze-Framer® is a registered trademark of QI. HeartMath® is a registered trademark of Institute of HeartMath. Quick Coherence is a
trademark of Doc Childre. Pentium™ is a registered trademark of Intel, Inc. All other products or name brands are trademarks of their
Written and designed by Quantum Intech, Inc., 14700 West Park Avenue, Boulder Creek, CA 95006, phone: 831.338.8700; http:
For defense agencies: Restricted Rights Legend. Use, reproduction or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii)
of the Rights in Technical Data and Computer Software clause at 252.227-7013.
For civilian agencies: Restricted Rights Legend. Use reproduction or disclosure is subject to restrictions set forth in subparagraph (a)
through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Quantum Intech’s
standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.
FREEZE-FRAMER SOFTWARE LICENSE AGREEMENT AND WARRANTY
YOU MAY NOT LOAD OR USE THE SOFTWARE WITHOUT THE CONSENT OF THE SOFTWARE OWNER WHO DOES NOT CONSENT
UNLESS YOU ACCEPT THE TERMS AND CONDITIONS IN THIS AGREEMENT. BY INSTALLING OR OTHERWISE USING THE
SOFTWARE, YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This is a legal agreement (the Agreement) between you (either an individual or an entity), the end user, and Quantum Intech, Inc. (QI). Use
of the enclosed software including the accompanying Pulse Sensor (collectively, the SOFTWARE) indicates your acceptance of these terms
and conditions. If you do not agree to the terms of this Agreement, promptly return the SOFTWARE package and the accompanying Pulse
Sensor and other accompanying materials to the place you obtained them for a full refund.
FREEZE-FRAMER SOFTWARE LICENSE AGREEMENT
1. GRANT OF LICENSE. By this Agreement, QI grants you the following rights with respect to your use of the SOFTWARE:
(a) License. If you are an individual, QI grants a license to you to install the SOFTWARE and use it for your personal use on any computer
that you own or lease. In the case of a leased computer, you agree to remove the SOFTWARE from that computer should you cease
leasing it. If you are an entity, QI grants a license to you to install the SOFTWARE on a computer at your place of business for use as a
self-directed training program.
This license does not allow you to use the HeartMath brand in advertising or marketing that would imply that you are a licensed or certi ed
trainer of the HeartMath® system techniques nor to charge fees speci cally for the use of the SOFTWARE by others. If you are interested in
becoming certi ed to use the HeartMath brand and teach HeartMath techniques in a commercial setting, using the Freeze-Framer® and/or
to charge fees for allowing others to use the software, please contact HeartMath LLC, 14700 West Park Avenue, Boulder Creek, CA 95006;
Phone: 831-338-8700 for information about eligibility for certi cation.
Authorized resellers of the SOFTWARE may use the SOFTWARE to give demonstrations of the product to multiple individuals and may
instruct individuals on how to use the SOFTWARE, but may not charge customers for the demonstration sessions. Health Practitioners may
use the SOFTWARE as a tool in the normal course of their delivery of health services. Hospitals, clinics, companies, schools and other
organizations may make the SOFTWARE available on a public computer for demonstration purposes, as long as fees are not charged for
QI does not grant you a license to use the trademarked terms Quick Coherence™, Freeze-Framer® Emotional Management Enhancer, nor
any other trademarked terms of QI, the Institute of HeartMath or HeartMath LLC in advertising or marketing.
(b) Transfer. You may transfer the SOFTWARE licensed under this Agreement to another computer as often as you like. If you are an
individual, you may have the SOFTWARE installed on multiple computers simultaneously provided that all said computers are owned
or leased by you. If you are an entity, you may have the SOFTWARE installed on a single computer only at one time for use by a single
individual, unless you have signed a site license agreement which supercedes this agreement. You may not distribute the SOFTWARE or
accompanying materials with other products without QI’s prior written permission. You may not rent or lease the SOFTWARE, but you may
transfer your rights under this Agreement on a permanent basis, provided that you transfer this SOFTWARE License Card, all copies of the
SOFTWARE and all accompanying materials and the recipient agrees to the terms of this Agreement. Any transfer of the SOFTWARE must
include the most recent update and all prior versions of the SOFTWARE and accompanying materials.
(c) Copying. QI grants you the right to install and use exact copies of the SOFTWARE PRODUCT on your computers. You may also make
copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.
(d) Notice to Users. You shall inform all users of the SOFTWARE of the terms and conditions of this Agreement.
For purposes of this Agreement, use means loading the SOFTWARE into computer memory of any kind, including RAM and installation on
a hard disk or other storage device. You may gain access to the SOFTWARE from a hard disk, over a network, or any other method you
choose so long as you otherwise comply with this Agreement.
2. COPYRIGHT. The SOFTWARE is owned by QI and is protected by United States copyright laws and international treaty provisions.
Therefore, you must treat the SOFTWARE like any other copyrighted material (e.g., a book or musical recording), except that you may
transfer and make copies of the SOFTWARE in accordance with this Agreement.
(continued on inside back cover)
License, Trademark, Copyright, and Patent Notices (Continued from inside front cover)
3. PATENTS. No right or license is granted, either express or implied, under any patent wholly or partially owned licensed to or controlled by
QI, except that a license is granted under any such patent to you to use the SOFTWARE in accordance with this Agreement.
4. OTHER RESTRICTIONS. This SOFTWARE License is proof of your rights to use the SOFTWARE. You may not reverse engineer,
decompile, or disassemble the SOFTWARE, except as permitted by applicable law. This Agreement is governed by the laws of the State of
California, U.S.A., without regard to the con icts of laws and principles thereof.
FREEZE-FRAMER DISCLAIMER. Use Freeze-Framer and the exercises contained in the SOFTWARE as tools for individual balance,
optimal performance and growth. Although these instruments and exercises have potentially great bene t, no medical bene ts or cures
are expressed or implied. These programs and exercises are not to be used as, or used in lieu of, any course of medical or psychological
treatment. None of the feedback or summary data provided in the software is to be interpreted as medically or psychologically diagnostic.
Nor are the data samples themselves an objective or direct measure of any speci c psychological, emotional or spiritual state.
Finally, heart rate variability patterns differ widely from one person to another. There are no “right” or “wrong” patterns. The coherence
scores in the programs and games are especially useful for comparing your own progress in increasing your ability to maintain a coherent
state as you practice; they should not be compared between one individual and another.
Individuals with heart irregularities such as atrial brillation or excessive premature ventricular contractions (PVCs) and children who are
unable to sit still may be unable to use the Freeze-Framer successfully.
FREEZE-FRAMER SOFTWARE LIMITED WARRANTY. QI warrants that the SOFTWARE will perform substantially in accordance with the
accompanying printed materials for a period of ninety (90) days from the date of purchase (the Limited Warranty). Any implied warranties on
the SOFTWARE are limited to ninety (90) days.
SOME STATES/PROVINCES/COUNTRIES DO NOT ALLOW LIMITATIONS ON DURATION OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IN THE UNITED KINGDOM: NOTHING IN THIS LIMITED WARRANTY WILL AFFECT YOUR
STATUTORY RIGHTS, INCLUDING YOUR RIGHTS, IF ANY, AGAINST QI.
CUSTOMER REMEDIES. QI’s entire liability and your exclusive remedy in respect of this Limited Warranty, shall be, at QI’s option, either
(a) return of the price paid or (b) repair or replacement of the SOFTWARE that does not meet this Limited Warranty, and that is returned to
QI with proof of purchase (i.e., a copy of your receipt). This Limited Warranty is void if failure of the SOFTWARE has resulted from accident,
abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30)
days, whichever is longer.
IN THE U.S. & CANADA: NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, QI disclaims all other warranties,
either express or implied, including, but not limited to, implied warranties of merchantability and tness for a particular purpose, with respect
to the SOFTWARE and the accompanying materials. This Limited Warranty gives you speci c legal rights and you may also have other
rights which may vary from state to state, province to province or country to country.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. To the maximum extent permitted by applicable law, in no event shall QI or their
respective suppliers be liable for any damages whatsoever, including, without limitation, damages for loss of business pro ts, business
interruption, loss of business information or other pecuniary loss arising out of the use or inability to use the SOFTWARE, computer failure
or malfunction, or any and all other commercial damages or losses, even if QI or any of such suppliers has been advised of the possibility of
such damages. In such case, QI and their respective suppliers’ entire liability shall be limited to the amount paid by you for the SOFTWARE.
Because some states/provinces/countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the
above limitation may not apply to you.
INQUIRIES. Should you have any questions concerning this Agreement or the Limited Warranty, or if you desire to contact QI for any other
reason, please contact our of ce:
Quantum Intech, Inc., 14700 West Park Avenue, Boulder, CA 95006 or call toll-free: 1-800-538-0984 © 2003 Quantum Intech, Inc.
FREEZE-FRAMER PULSE SENSOR LIMITED WARRANTY The Basic Coverage: The pulse sensor is warranted to the owner for a
period of ONE YEAR from the date of original purchase against defects in manufacture by QI-not by the dealer from whom the sensor
was purchased. What QI Will Do: If this pulse sensor develops such a defect within the one year period, it will be repaired (i.e., a new or
thoroughly reconditioned and inspected sensor will be replaced, provided it is returned with a US $5.00 check or money order to cover costs
of postage, handling & service (this is not a repair charge), and provided you enclose proof of purchase and date of purchase.
This Limited Warranty Does Not Cover:
1) QI will not repair defects under the limited warranty related to servicing not performed by QI. 2) QI will not provide any warranty service
if your pulse sensor shows evidence that it has been tampered with, misused, or altered; for example: moisture damage suf cient to affect
the proper function of the sensor; damage to the case; or visible damage to the wire or connector. 3) QI IS NOT LIABLE FOR INCIDENTAL,
SPECIAL, OR CONSEQUENTIAL DAMAGES.
Some states/provinces/countries do not allow the exclusion or limitation of incidental, special, or consequential damages, so the above
exclusion or limitation may not apply to you. Your Rights Under Implied Warranties and State/Province Law: THIS LIMITED WARRANTY IS
IN LIEU OF ALL OTHER EXPRESS WARRANTIES, OBLIGATIONS OR LIABILITIES. QI LIMITS THE DURATION OF ANY WARRANTY
IMPLIED BY STATE/PROVINCE LAW, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE.
Some states/provinces/countries do not allow limitations on how long implied warranties last, so the above limitation may not apply to
you. This limited warranty gives you speci c legal rights, and you may also have other rights which vary from state to state, province to
province or country to country. FREEZE-FRAMER is a registered trademark of Quantum Intech, Inc. in the U.S. and other countries. © 2003
Quantum Intech, Inc. All rights reserved.
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