Belkin ADSL Modem with Wireless 802.11g Router Instrucciones de operaciones Pagina 166
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DG834G Reference Manual
9-6 Troubleshooting
v3.0, September 2005
• Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for
your computer’s MAC address. In this case:
Inform your ISP that you have bought a new network device, and ask them to use the router’s
MAC address.
OR
Configure your router to spoof your computer’s MAC address. This can be done in the Basic
Settings menu. Refer to “Manually Configuring Your Internet Connection” on page 3-14.
Troubleshooting PPPoE or PPPoA
The PPPoA or PPPoA connection can be debugged as follows:
1. Access the Main Menu of the router at http://192.168.0.1.
2. Under the Maintenance heading, select the Router Status link.
3. Click the Connection Status button.
4. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working.
5. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking “Connect”. The
ADSL modem router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you may be using an incorrect Service Name, User
Name or Password. There also may be a provisioning problem with your ISP.
Troubleshooting Internet Browsing
If your ADSL modem router can obtain an IP address but your computer is unable to load any Web
pages from the Internet:
• Your computer may not recognize any DNS server addresses.
Note: Unless you connect manually, the ADSL modem router will not authenticate using
PPPoE or PPPoA until data is transmitted to the network.
- DG834G Reference 1
- Contents 5
- Chapter 1 11
- About This Manual 11
- How to Print this Manual 12
- About This Manual 1-3 13
- 1-4 About This Manual 14
- Chapter 2 15
- Introduction 15
- Key Features 16
- Introduction 2-3 17
- Protocol Support 18
- Introduction 2-5 19
- Content Filtering 20
- What’s in the Box? 21
- The Router’s Front Panel 22
- The Router’s Rear Panel 23
- 2-10 Introduction 24
- Chapter 3 25
- Smart Wizard Setup 26
- Manual Setup 27
- Computers Set to DHCP 28
- Figure 3-5 30
- Figure 3-6 31
- Figure 3-7 32
- Figure 3-8 32
- Figure 3-9 33
- Figure 3-10 34
- Figure 3-11 34
- Figure 3-12 35
- Figure 3-13 35
- Figure 3-14 38
- ADSL Settings 42
- Chapter 4 43
- Wireless Configuration 43
- 6HFXULW\2SWLRQV 44
- 5DQJH8SWR)HHW 44
- Wireless Configuration 4-3 45
- 4-4 Wireless Configuration 46
- Figure 4-2 46
- Wireless Configuration 4-5 47
- • Security Options 48
- Wireless Configuration 4-7 49
- 4-8 Wireless Configuration 50
- Figure 4-3 50
- Wireless Configuration 4-9 51
- 4-10 Wireless Configuration 52
- Figure 4-4 52
- Wireless Configuration 4-11 53
- Figure 4-5 53
- 4-12 Wireless Configuration 54
- How to Configure WEP 55
- How to Configure WPA-PSK 56
- How to Configure WPA-802.1x 57
- 4-16 Wireless Configuration 58
- Chapter 5 59
- Protecting Your Network 59
- 5-2 Protecting Your Network 60
- Figure 5-2 60
- Protecting Your Network 5-3 61
- 5-4 Protecting Your Network 62
- Figure 5-3 62
- Firewall Rules 63
- 5-6 Protecting Your Network 64
- Figure 5-4 64
- Protecting Your Network 5-7 65
- Figure 5-5 65
- 5-8 Protecting Your Network 66
- Protecting Your Network 5-9 67
- Figure 5-6 67
- 5-10 Protecting Your Network 68
- Figure 5-7 68
- Protecting Your Network 5-11 69
- Services 70
- How to Define Services 71
- How to Set Your Time Zone 72
- Protecting Your Network 5-15 73
- Security Service Settings 74
- Protecting Your Network 5-17 75
- Parental Controls Settings 76
- Protecting Your Network 5-19 77
- 5-20 Protecting Your Network 78
- Protecting Your Network 5-21 79
- 5-22 Protecting Your Network 80
- Chapter 6 81
- Managing Your Network 81
- 6-2 Managing Your Network 82
- Managing Your Network 6-3 83
- Figure 6-2 83
- 6-4 Managing Your Network 84
- Figure 6-3 84
- Managing Your Network 6-5 85
- Managing Your Network 6-7 87
- Figure 6-5 87
- 6-8 Managing Your Network 88
- Figure 6-6 88
- Viewing Attached Devices 89
- 6-10 Managing Your Network 90
- Figure 6-8 90
- Managing Your Network 6-11 91
- Examples of Log Messages 92
- Managing Your Network 6-13 93
- Figure 6-9 93
- Modem Router 94
- Enabling Remote Management 95
- 6-16 Managing Your Network 96
- Chapter 7 97
- Advanced Configuration 97
- 7-2 Advanced Configuration 98
- Advanced Configuration 7-3 99
- Figure 7-1 99
- Configuring LAN IP Settings 100
- DG834G Reference Manual 101
- Advanced Configuration 7-5 101
- Figure 7-2 101
- 7-6 Advanced Configuration 102
- Advanced Configuration 7-7 103
- 7-8 Advanced Configuration 104
- Figure 7-3 104
- Configuring Dynamic DNS 105
- How to Configure Dynamic DNS 105
- 7-10 Advanced Configuration 106
- Figure 7-4 106
- Using Static Routes 107
- 7-12 Advanced Configuration 108
- Figure 7-5 108
- Figure 7-6 108
- Advanced Configuration 7-13 109
- Figure 7-7 109
- 7-14 Advanced Configuration 110
- Chapter 8 111
- Virtual Private Networking 111
- VPN Tunnel 112
- (Running NETGEAR 112
- ProSafe VPN Client) 112
- DG834G VPN Firewall 113
- VPN Tunnel Configuration 115
- (8 hours) 118
- (1 hour) 118
- Figure 8-6 120
- Figure 8-7 121
- Figure 8-8 121
- Remote PC 122
- Figure 8-9 123
- Figure 8-10 124
- Figure 8-11 125
- Figure 8-12 125
- Figure 8-13 126
- Figure 8-14 127
- Figure 8-22: Remote IP 133
- Figure 8-26: VPN Policies 135
- VPN Tunnel Control 137
- Deactivating a VPN Tunnel 142
- Figure 8-36: VPN Policies 143
- Deleting a VPN Tunnel 145
- • Parameters 154
- — Encryption Algorithm = 3DES 154
- — Pre-shared Key = 12345678 154
- Chapter 9 161
- Troubleshooting 161
- Power LED Not On 162
- LAN or WAN Port LEDs Not On 162
- Troubleshooting 9-3 163
- ADSL link 164
- Obtaining a WAN IP Address 165
- 9-6 Troubleshooting 166
- Troubleshooting 9-7 167
- 9-8 Troubleshooting 168
- Problems with Date and Time 169
- • Time is off by one hour 170
- Appendix A 171
- Technical Specifications 171
- A-2 Technical Specifications 172
- Appendix B 173
- Related Documents 173
- B-2 Related Documents 174
- Appendix C 175
- NETGEAR VPN Configuration 175
- Step-By-Step Configuration 176
- Click VPN Policies under 178
- Advanced - VPN to invoke 178
- Click IKE Policies under 180
- VPN to invoke this screen 180
- DG834G with FQDN to FVL328 181
- C-8 NETGEAR VPN Configuration 182
- Table C-1. Profile Summary 182
- Figure C-10) 186
- (Telecommuter Example) 189
- Policy screen 190
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