Belkin F8T003V2SOFTWARE Guía de usuario

PAY@PC Professional Edition Release Version 2.00 for Windows XP, Vista, Window 7 User Guide and Tutorial

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 6 First Time Setup and Software Activation When you start PAY@PC for the first time,

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 7 Adding your Merchant Account In most cases when you start PAY@PC, you will be asked

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 8 Activating the PAY@PC Software Once you have set up your primary merchant account,

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 9 Setting up Devices When you start PAY@PC for the first time, you will be asked to s

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 10 Card Reader PAY@PC works with most serial, USB, Keyboard, and Bluetooth 2 and 3 tr

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 11 Receipt Printer PAY@PC can work with most graphics-capable printers and a select n

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 12 Signature Pad PAY@PC works with the SigGem 1x5 Topaz HSB Series signature pads whi

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 13 Encrypted Pinpad When processing PIN Debit (ATM) transactions, a REG Key* and encr

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 14 PAY@PC Screen Layout The PAY@PC screen will automatically default to the sales scr

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 15 Screen Layout Control Menu The control menu gives access to the PAY@PC Help file

End-User License Agreement This Advanced Merchant Solutions, Inc. End-User License Agreement (EULA) is a legal agreement between you (either an

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 16 Locking the Software PAY@PC includes a quick locking feature that allows your sale

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 18 Sales Screen The Sales Screen is where you will spend most of your time inside PAY

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 19 Locking the Screen PAY@PC comes with a software screen lock feature. The Lock Scre

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 20 Transaction Manager While it is recommended that you use the online Transaction Ce

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 21 Selecting Date Ranges When first entering the PAY@PC Transaction Manager, the date

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 22 Selecting and Sorting by Sales Criteria PAY@PC contains two sales criteria:  Sa

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 23 Exporting Transaction Data PAY@PC allows you to export the current data in the Tra

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 24 Program Settings Devices To open the Device selection screen choose Program Setting

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 25 Setting up receipt Headers and Footers The first time you add a new merchant accoun

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 26 Printing Service Receipts Turn this feature on when you want to print out unapprove

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 27 When setting up your Bluetooth connection, the following information may be require

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 28 Debit Pinpad PAY@PC uses the Verifone 1000SE Pinpad for debit transactions (ATM/De

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 29 Company Information To open the Company screen select Program Settings > Compan

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 30 Changing your Merchant Account Password The Merchant Account password is kept on f

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 31 Updating the DBA Name For security reasons the DBA (Doing Business As) name cannot

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 32 Preferences To open the Preferences screen select Program Settings > Preference

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 33 Actions When using the action keys, it is recommended that you first save any sales

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 34 Common Sales Preferences The Display Sales Data Summary will display a summary of t

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 35 Printer The Printer tab contains the same information that can be found on the Pri

Table of Contents Welcome Online Support ...

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 36 Message Prompts The Message Prompts tab contains both notifications and confirmati

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 37 Services To open the Services screen select Program Settings > Services from th

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 38 Online Tools The Online Tools ribbon contains links to various merchant processing

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 40 Tutorials The following tutorials are included…  Processing a Sales Transaction

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 41 Processing a Credit Card Sale This tutorial assumes the following:  Your Mercha

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 42 5. Swipe your credit card. If you are keying the information in, click on the canc

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 43 8. If the Information Complete message appears, click Yes. Click No to add additio

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 44 10. PAY@PC will display a message indicating that it is connecting with the bank to

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 45 1. Click the Sales menu item if the sales ribbon is not showing. If the Swipe Cred

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 1 Welcome Welcome to PAY@PC. PAY@PC is a Windows-based software product that allows y

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 46 The screen below shows the Information Complete message with all needed debit card

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 47 Issuing a Void or Credit In some cases you will need to issue a void or credit to

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 48 2. Select an approved sale. When an approved sale is selected, a Void/Credit butto

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 49 5. If the Confirm Issue Void after Batch Check notification prompt is set on from

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 50 Adding/Removing Users In this tutorial you will add two users (Dick and Jane) with

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 51 6. Click on the Sales Only item. This quickly changes the security settings to t

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 52 10. Click on General Rep. Your screen should look similar to the one displayed belo

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 53 Trouble-Shooting Pairing the Merchant On The Go with a Bluetooth Device To correc

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 54 Installing the Windows Generic Text Only Printer Driver To install the Generic Tex

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 2 Program Requirements In order to use PAY@PC your computer must meet the following r

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 4 Installation and Setup Before installing PAY@PC, ensure that you have read the PA-D

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 5 Installing the Topaz Signature Pad Drivers If you are using the Topaz Signature Pad