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PRINTER SETUP PROCEDURES

AARP Foundation Tax-Aide October 2, 2014 Page 7 of 18

Print a test page from each computer, if you haven’t already done so. On each computer,

right-click on the printer, then select ”Printer Properties,” and then “Print a test page.”

It is advisable to set the printer you will use for TaxWise as the Windows default printer on all

computers on your network. That way, TaxWise will automatically select it as its default

printer. To do this, right-click on the printer and select, “Set as default printer.” However,

there are situations where you may not want this printer to be the Windows default printer; for

instance, someone using their personal computer that wishes to keep their default printer as

their home printer. Then, they will have to select the site printer each time they print in TWO.

Network Printers (Wired and Wireless)

Printers directly connected to a network are easy to setup and do not require the use of Windows

Printer Sharing, which is potentially less secure. Networked printers also offer more flexibility

because they do not require a print server computer that always has to be powered on and

connected to the network.

This section provides general guidelines and instructions for three specific models of AARP

Foundation Tax-Aide purchased network printers. Appendix 2 has instructions for setting up

other AARP Foundation Tax-Aide purchased non-network printers using separate print server

devices.

NOTE: Devices connected to a network are given a host name and an IP address. The host

name never changes, but the IP address may (unless you make configuration changes to not allow

this). For home device connections, the IP address will usually change. Therefore, it is better to

set up the printer so the computers on the network look for it by its host name, not IP address.

This is the default setting for many printers, i.e., the HP P1102W. If you don’t know the printer’s

host name, but do know the IP address, you can work with your network manager to set the router

such that the printer will always have the same IP address. A static, i.e., non-changing, IP

address can be assigned to the printer and the driver installed with this IP address, but this

requires more network configuration. The router must be set up properly to allow assignment of a

static IP address and the printer has to be set up with that IP address assigned to it. Consult your

printer user manual and router user manual for detailed instructions. Or contact the TCS for help.

General Guidelines for installing a network printer

The best method to use to setup your network printer is to follow the procedures in the printer user

manual. Also, you should check for the latest software drivers for your printer and the operating

system you are using by visiting the manufacturer’s website. If you no longer have the user

manual, the manual can usually be found on the manufacturer’s website, also.

Due to the large variety of printers used in the Tax-Aide program it is very difficult to describe the

procedures for installing each printer in this document. The procedures described, represent a

compromise and method that can be used on most computers and printers.

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Belkin F1UP0301 Guía para resolver problemas Pagina 7